Do I need to book my Santa Photography Session?
This year, you'll need to pre-book your session to make sure Santa knows you're coming! There won't be any walk-in sessions available.
What are the times for Santa Photography?
Santa arrives on Thursday 5 November and will be here until Christmas eve, times vary each day. Visit our website for available bookings.
What time should I arrive for my booking?
Please allow for arrival time of 5 minutes prior to your booking.
Where is the Santa set/house located?
Santa’s new set is located on level 1, Gateway Building near David Jones and Country Road.
Is there a maximum number of people per booking?
Yes, due to social distancing there is a maximum of 6 person families permitted per booking.
Can I wear a mask?
Of course! Families will be required to remain minimum 1.5m from Santa at all times and you are welcome to wear a mask for your photos and Santa experience.
Is the Santa House COVID Safe?
Yes! To keep all of our community and Santa safe, new measures have been put in place this year. These include: sanitising upon entry, remaining 1.5m from Santa at all times, cleaning between each booking and all staff have been trained in COVID Safe practices.
Is the Santa set/house wheel chair friendly?
Yes. The house is wheel chair accessible
Where should I park for Santa Photography?
The best parking available is in the P3 car park located off Keira or Kenny Street.
Can I still get my Santa Photography if I am late, or miss my session?
We cannot guarantee to fit you into a time close by to your session, however will do our best to accommodate.
Can I re-schedule my appointment?
If you are unable to make your appointment you can reschedule by clicking on the link in your confirmation email.